All perfect praise be to Allaah, The Lord of the Worlds. I testify that there is none worthy of worship except Allaah, and that Muhammad is His slave and Messenger.
It is permissible for a woman to ask the scholars who are trustworthy in their religion through the internet and Islamic sites, but it is not permissible to anyone to deliberately read what she does not want anyone to read, and whoever accidentally reads that, he is obliged not to spread those questions and not to inform her family without her consent, especially that a woman may have some issues which she feels ashamed to ask directly or inform her family about. Concealing the faults of people is Islamicly required, and whoever conceals the faults of a Muslim, Allaah will conceal his faults. However, it is not permissible to look for the faults of Muslims.
For more benefit, please refer to Fataawa 92655 and 88595
Allaah Knows best.